Patent applications

In case you encounter difficulties or you need additional information, the following contact points are available:

OSIM from Monday to Thursday, from 08:00 to 16:30 and on Fridays from 08:00 to 14:00, except for legal holidays, as follows:

• Helpdesk for smart card registration/use/soft certificate:
  • Phone:   037 282 60 05
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Helpdesk for legal aspects on procedures, fees etc::
  • Phone:   021.315.42.44
  • E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Address: 5 Ion Ghica street, 030044 Bucharest 3, Romania

EPO Procedural and Technical Support, Monday to Friday 08:00-18:00 hrs CET

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +31 (0) 70 340-4500
Fax: +31 (0) 70 340-4600
Postal address:
EPO Procedural and Technical Support
European Patent Office
Patentlaan 2
NL-2280 HV RIJSWIJK, The Netherlands

WIPO WIPO Contact

Note: Please do not resort to the support offered by EPO and WIPO for questions on aspects relating directly to the online filing of patent applications and EP translations with OSIM. You may resort to said organizations for other problems, such as orders for smart card and digital certificates.